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We provide a variety of services for our customers to ensure that all of their possible uniform needs are met and exceeded.

Alongside our main services such as Personalisation, Customisation and our Wardrobe Management System (for online ordering) we also offer the following to ensure that we go the extra mile in the service that we offer. We are happy to consider and explore any additional requests that are pertinent to your business, feel free to contact us to find out more!

 

Sizing Days

For companies who have as few as 50 uniform wearers we offer a sizing service. We work with you at your convenience to ensure uniform sizes are collected with minimal fuss and disruption to your working day. Our experienced sizing team will visit with actual garments for your wearers to try so you can be sure of correct fit during issuing. Requirements for garments outside our standard size range can be taken at this time so special measure garments can be delivered at the same time as your main order.

Sample and Special Measures

We provide gold seal samples of all bespoke garments that we develop for you before they are put into production. We also provide a special measure service to complement our extensive stock backed range of uniforms which means that your garments can be altered or made to your special size requirements. Special Measures are delivered within 6-8 weeks which is well above the industry standard. Maternity versions of stock or bespoke uniforms  can also be created with two weeks. 

FREE Design Boards

As part of our free uniform consultation service, we will create MoodBoards or CADs (Computer Aided Design) Boards to demonstrate how your potential uniform could look. 

After discussing your needs, Our team of experts will create a uniform concept and will work with our in house graphic designer to create a board for you, either with photography or illustrations of the proposed garments, displaying various styles, colours, trims, personalisation, and accessories. These help us ensure we have taken on board your wishes correctly, and help you see your ideal uniform come to life before making a commitment to us.

Dedicated Account Management

Each of our customers is given a dedicated account manager who will be involved in the uniform creation process from start to finish, ensuring there is transparent communication and consistency throughout.

The account manager will receive, acknowledge and enter your orders onto the system they will liaise with production and procurement to check that goods are to be delivered/completed on time.

Where we are holding dedicated stock for clients, the account manager will work with the Managed Contracts Team to analyse management information and to monitor usage in order that stocks will be maintained at optimum levels. They will maintain telephone/email contact with customers throughout the contract term in order to gauge customer satisfaction and to check that orders are complete and delivered on time and that the service arrangements that we have put in place are working and remain appropriate.

Swift delivery

Our operation all sits under one roof which means that we can offer quick turn arounds on all of your orders - all of our stock orders are dispatched within 24 hours and we offer FREE delivery on orders over £100! 

Storage and Logistics

Our site comprises of a 33,000SQ FT space which is made up of three warehouses. We are experts in the storage and logistics of staff uniforms.

We can store and manage your stock enabling you to call off garments as required. Stock is held and managed under a stock holding agreement. Via the agreement we manage the stock levels to ensure swift delivery of branded uniforms in line with garment MOQ's and forecasted sales. Orders are despatched individually person packed with delivery notes for ease of distribution and reconciliation.

Cyber Essentials
Sedex
BCS ISO Registered Company
Green Dragon Environmental Standard
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